The last 12 months have presented their fair share of challenges. Monumental challenges that all agencies big or small, network or independent have had to face. This year has tested agencies values, spirits and cultures like never before.

Our No.1 value is Do The Right Thing and during this time that is what we’ve set out to do for every aspect of our business. This paper details our journey through 2020 and how we’ve tried to Do The Right Thing by our Goodstuffers, our clients, our industry and ultimately our business.