After 14 years creating culture-defining work, we bid farewell to long-term client partner, John Lewis, and ushered in a new era with online retail and entertainment giant, Amazon. We established new leadership with new Chief Executive Officer, Miranda Hipwell, and continued to ensure ‘adam&everyone’ is welcome through our thriving agency culture, bolstered by our ‘Four&Flex’ approach to bringing our people together in the office. We were the most awarded creative agency in the UK, winning UK Agency of the Year at Cannes Lions, Agency of the Year at D&AD, British Arrows and Campaign BIGS. Our work for CALM, ‘The Last Photo’ was the most awarded campaign at Cannes Lions globally and our work for Unilever picked up multiple Lions with Marmite ‘Baby Scan’ and Pot Noodle ‘Nothing fills a hole like Pot Noodle’ We also continued to prove that our work ‘works’. Winning Agency of the Year at APG awards for the fourth consecutive year – something no other agency has achieved.