Lucky Generals
But despite these gloomy portents, the agency recorded its best year ever: • Revenues grew by 39%, to an all-time high • Within this, average revenue per client went up by 60%, showing the importance of organic growth • The agency won 6 out of 6 pitches, to hit the #1 spot in Campaign’s New Business table • Wins included the biggest pitch of the year – Asda – and iconic brands like Irn-Bru and TikTok • Headcount rose by 49%, at a time when the industry was making mass redundancies • Employee survey scores soared, with 95% of staff saying it was a fun place to work • And the agency led the way on a host of big industry issues (they even addressed the UN) The remarkable thing is that this was not the result of some clever formula or a proprietary piece of technology. Instead, it came from an obsessive focus on achieving great results for clients like Yorkshire Tea, Virgin Atlantic and Heineken Maybe there’s a lesson for the industry, in that simple truth?